RETURN POLICY & PRODUCT INFORMATION
Our products are handmade. We are proud to offer textiles made by hand and the result can mean variations in color. We think this is part of their beauty.
Katherine Rally Textiles accepts returns within 14 days of delivery for a full refund (minus the shipping cost).
Products purchased on sale are final sale and non returnable.
HOW TO RETURN PRODUCTS
To return any items, please email firstname.lastname@example.org. Please include your name and order # so that our warehouse can expect your return.
Address for returns is:
Katherine Rally Textiles
401 Aspen Airport Business Center
Aspen, CO 81611
Please ship your package using an insured shipping method as we are not responsible for packages that are incoming. We will email you when your return has been received and a refund has been processed in the original method of payment.
phone: 970-379-6026 (office mobile phone)
We are working on our Trade Registration page. In the meantime, please send email@example.com an email with your trade information to receive trade pricing. Our trade pricing is open to interior designers and architect professionals.